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File an Informal Complaint

If your concerns are not resolved by the supplier, you have the right to file an informal complaint with the Public Utility Commission. View Filing an Informal Complaint.

Instructions for the Informal Complaint Form

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Pennsylvania Public Utility Commission
Pennsylvania Power Switch
The Official Natural Gas Shopping Website of the Pennsylvania Public Utility CommissionCopyright ©2022 Pennsylvania Public Utility Commission. All Rights Reserved.

Main navigation

  • Shop for Natural Gas
    • Find Rates
      • Shop for Your Home
      • Shop for Your Small Business
      • Shop for your Large Business
    • List of Distributors
    • List of Suppliers
  • About Switching
    • The Switching Process
    • How to Shop & Switch
    • Questions to Ask Suppliers
  • Understanding Rates and Terms
    • Understanding Rates
    • Fixed & Variable
    • Understanding Your Bill
    • Supplier Renewal & Options Notices
  • Rights & Protections
    • Your Rights & Protections
    • Help Paying Your Bill
  • Ways to Save Energy
    • Leaks & Insulation
    • Heating & Cooling
    • Usage

Header links

  • Tell a Neighbor
  • File a Complaint
  • Rate Change Alerts
  • En Español
  • |
  • FAQ
  • Glossary
  • |
  • Facebook
  • Twitter
  • LinkedIn
  • Instragram

Footer menu

  • Contact the PUC
  • About the PUC
  • Terms & Conditions
  • Sitemap